We ship all of our gifts via UPS. We offer our flat rate two-day shipping, next day and priority next day shipping. We are also able to ship your gifts using your own UPS or FedEx shipping account, please contact customer service for assistance.
Most drivers will leave the package without a signature. Drivers will leave the package at a door they feel is used most often. If you have a package delivered to a residence, it is important to confirm the person is not on vacation. At times, the driver will not deliver to locations they deem unsafe. We suggest picking a location where you know someone will be available, for example, his/her workplace. We cannot provide refunds for deliveries where the recipient was not available.
Unfortunately, no. We cannot deliver to PO boxes, at this time. UPS will deliver to physical addresses that the Postal Service will not, so ask your recipient for their physical address. We also recommend shipping to their place of work as an alternative.
UPS does their best to get packages delivered on time, but there are times when they are unable to provide on time delivery, such as bad weather conditions. We will do our best to work with UPS to get your products to you as soon as possible. Holidays can have delays due to high volume - during these times we recommend shipping for your Kringle to arrive before it is needed.
We are able to change your order 72 hours prior to scheduled delivery date. This may vary during the holiday season.
We produce Kringles Monday through Friday, and typically ship Monday's, Tuesday's and Wednesday's to ensure same week arrival. If you order online, you can choose your delivery date from the calendar provided, but if you need it sooner, call our customer service for assistance.
Kringle is a perishable bakery item, so it's important to get it to its destination to be enjoyed as soon as possible. We do not ship over weekends as it will cause the Kringle to be in transit longer and not arrive as fresh.
Please place your orders no later than 1pm CST, Dec 19, 2018 in order to ship standard 2-Day shipping. Overnight shipping is available for orders placed by 1pm CST December 20th to arrive on December 21st, 2018.